Website Suburban Capital, Inc.
Comfort Suites Beachfront is seeking candidates for the position of Night Auditor that know the meaning of hospitality and have a proven record of providing award winning service. Our goal is not only to provide an exceptional experience for our guests but also for our associates!
- Enjoy competitive pay and a comprehensive benefits package for full time associates.
- Hotel discounts (even for friends and family) available.
- Empowerment to work independently AND with a team.
- Potential for career advancement opportunities in addition to ongoing training and education.
Duties and Responsibilities:
Maintain warm, welcoming and professional demeanor when greeting and interacting with all guests.
Check guests in and out, ensuring proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Timely attend to guests needs/requests throughout the night.
Answer the telephone in a professional manner.
Oversee the hotel’s Close Out process, ensuring all accounts balance and all revenue is reported accurately. Complete corporate reports accurately; distributing them in a timely manner.
Follow set procedures on posting charges and settling guest accounts.
Effectively identify and resolve problems that arise, ensuring the problem is resolved to the guest’s satisfaction.
Be knowledgeable of all emergency procedures and hotel policies.
Handle all checks and cash according to hotel policies and procedures.
Practice punctuality and timeliness when it comes to scheduled shifts and hotel-related functions.
Adhere to dress code and grooming policies.
Actively solicit guest feedback.
This position requires availability to work the 3rd shift (11:00 pm – 7:00 am).
High School Diploma or GED required
Prefer at least one (1) year of related experience
Must have good organizational and time management skills
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
Must have sound judgment and discretional skills and work with little or no supervision
To apply for this job please visit www.subcap.com.