– Housekeeping Supervisor

  • Full Time
  • Anywhere

Website Sheraton Oceanfront Hotel

The Beach is our Backyard!

The Housekeeping Supervisor is responsible for supervising, training and inspecting the performance of assigned Room Attendants, Lobby Attendants and Housekeeping Aids/Houseperson, ensuring that all procedures are completed to the hotel’s standards. Assist where necessary to ensure optimum service to guests.

·         Direct supervision of Housekeeping Staff in the absence of Director of Housekeeping or Housekeeping Manager.

·         Ensure that assigned staff have reported to work; document any late or absent associates.

·         Prepare and distribute assignment sheets to assigned staff and review priorities.

·         Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations.

·         Assign designated guest room keys and radios to assigned staff. Maintain accurate record of such and ensure security of keys.

·         Inspect rooms cleaned by assigned Room Attendants, using designated checklist. Directly contact Room Attendant and relay any deficiencies to be corrected.

·         Coordinate breaks for assigned housekeeping associates.

·         Communicate additions or changes to the assignment sheets as they arise throughout the shift.

·         Inspect supply levels of floor closets.

·         Check Room Attendant’s carts for proper supplies, neatness and cleanliness.

·         Update room status after approving cleanliness and condition in accordance with departmental standards.

·         Inspect public areas/bathrooms, fitness center, pool areas, offices and service areas after being cleaned by Floor/Lobby Attendants, using designated checklists.

·         Complete all paperwork and closing duties before leaving. Review status of assignments and any follow‐up action with Housekeeping Director/Manager and/or on‐coming supervisor.

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