– Front Desk Associate

Royal Clipper Inn and Suites


·         Greet and welcome guests upon arrival.  Register guests, verifying reservation, address, and credit information.

·         Accept payment for guests’ accounts both at the time of registration and at checkout.  Maintain a house bank and make a deposit and accurate report of receipts daily.

·         Assign rooms, accommodating special requests

·         Maintains an inventory of vacancies, reservations, and room assignments.

·         Coordinates room status, updates with housekeeping department.

·         Manages and resolves all guest complaints in a professional and courteous manner.

·         Processes guest check-outs and handles monetary transactions.

·         Maintains customers’ privacy.

·         Take ownership of the guest experience.

·         Maintains a high level of professional appearance and demeanor.

Performs other duties as assigned


·         High school diploma or equivalent.

·         Previous hotel-related experience is preferred.

·         Ability to communicate with public, hotel staff, and management in a professional manner.

·         Knowledge of surrounding areas and local events.

·         Ability to understand and adhere to proper credit, check cashing, and cash handling policies and

·         Ability to learn safety, emergency, and accident prevention policies and procedure reports

·         Skilled in the use of front office equipment.

·         Knowledge of proper telephone etiquette.

·         A flexible schedule, including weekends and holidays required

·         Job Types: Full-time, Part-time Pay: $10.00  per hour

If interested please submit your resume to Aekta@fourpointsvirginiabeach.com

To apply for this job please visit N.

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