-Inspect the cleaning of guest rooms to achieve a high level of cleanliness and guest satisfaction.
-Work with and train room attendants to ensure daily tasks are completed timely and accurately.
-Inspect housekeeping carts and closets to ensure that they are properly stocked.
-Work with house person to maintain cleanliness of public areas through the hotel to ensure cleanliness.
-Maintain cleanliness of hotel hallways, stairwells and elevators.
-Communicate with the Front Office staff of any housekeeping delays or issues and make necessary changes to room status.
-Fill out work order tickets as needed and ensure unacceptable rooms are not released back to inventory until items are addressed.
-Perform open and closing procedures for the Housekeeping department in the absence of the Executive Housekeeper and/or Assistant Executive Housekeeper.
-Provides support to Executive Housekeeper to ensure that guest satisfaction scores meet or exceed brand standards.
-Support room attendants by cleaning and stripping guest rooms as needed.
-Performs any other duties as requested by supervisor.
-Hotel experience preferred, but not required.
-Nights, Weekends, and Holidays required.
-Computer skills enough to learn hotel operating system, MS office, and internet.
-Ability to work with all types of people.
In addition to a great work environment, our talented team enjoys:
-Professional development and growth
-Paid time off for vacation, holiday and sick
-Company-sponsored medical plans including health insurance, dental, vision, life, LTD, STD, ALLSTATE plans for Accident / Critical Illness / Hospital, Legal Shield plan, Identity Shield plan, and Flexible Spending Plans for Medical and Dependent Care
-Employee Assistance Program (EAP)
-Room discounts at all Marshall-managed hotel locations
Thank you in advance for your interest in considering this opportunity with Marshall Hotels & Resorts. If you decide this opportunity isn’t the right fit for you, please visit our website to view other opportunities at www.marshallhotels.com
To apply for this job please visit marshallhotels.com.