– Guest Services Representative / Front Desk

Website Landmark Hotel Group


Guest Services Representative / Front Desk Agent

$250 Sign-on Bonus!

At Landmark, PEOPLE are our business.  Serving our guests, clients, and team members is our PASSION!
Be part of something great! JOIN OUR FAMILY where People are Paramount. #LHGWhereYouBelong

Core Responsibilities:
–Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and secure payment
–Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest
–Verify and adjust billing
–Activate and file room keys
–Answer telephones using appropriate etiquette
–Develop and maintain positive working relationships with others

–Must possess a good command of the English language and the ability to communicate clearly in person and via telephone.
–Experience working in a fast-paced environment
–Morning, Evening, Holidays, and Weekend availability is required
–Ensures uniform and personal appearance are clean and professional
–Maintain confidentiality of proprietary information; protect company assets

Wellness Benefits:
Generous Paid Time Off
Colonial Life Supplemental Insurance

Planning for Future:
401(k) with company match
Life insurance
Training and Development Opportunities

Incentive based bonus program
Employee discounts
Discounts for friends and family

Our focus is to deliver genuine, heart-felt service – service to our guests, service to our community, and service to each other. Our company’s culture can be best described as a family joined by a shared set of values, vision, and mission. Our success is driven by our people – a pool of dedicated team leaders and associates. The hallmarks of our culture are quality, integrity, and service.

If this sounds like the place for you and you share the same values…. Join Us!

To apply for this job please visit www.landmarkhotelgroup.com.

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