– Housekeeping Supervisor

Website Holiday Inn and Suites North Beach

Amazing oceanfront resort hotel

Housekeeping Supervisor

One of the most important decisions you will ever make is where to bring your special talent. The Coastal Hospitality leader possesses a natural talent for service and is invigorated about the art and profession of being in service to others. If this speaks to you, Coastal Hospitality may be the perfect place to grow your career.

We are currently seeking an experienced hospitality Housekeeping Supervisor to round out our outstanding team of housekeepers at our beautiful Holiday Inn North Beach.  This position will report to the Director of Housekeeping.

What You Will Bring To This Role:
A Housekeeping Supervisor assists in the management and supervision of the Housekeeping Department and ensures that the hotel guest rooms/suites and public spaces are cleaned and maintained in accordance with Brand Standards and guest expectations. The Supervisor oversees the daily work of Housekeepers, Housekeeping Aids/Housepersons and Public Space Attendants.

Some of Your Responsibilities Would Be:
-Supervise and train Housekeepers, Housekeeping Aids/Housepersons and Public Space Attendants on the use of tools, equipment, and chemicals necessary for the completion of their job duties. Ensure that all safety and Brand standards are met.
-Inspect guest rooms, bathrooms, corridors and public spaces for cleanliness and appearance in accordance with Brand and health code standards. Report areas of deficiency to the Housekeeping Manager and follow up with staff on incomplete items.
-Verity and report status and/or discrepancies of rooms and enter into property management system. —Communicate with Front Desk on VIP and urgent needs.
-Report all maintenance deficiencies via radio communication; use work order system to report non-emergency issues.
-Monitor issuance of keys and radios.
-Ensure that housekeeping carts and supply closets are kept clean, neat and stocked according to housekeeping guidelines.
-Coordinate with laundry services to ensure that dirty linen is picked up daily and new deliveries arrive to meet hotel needs.
-Complete monthly inventory of linens and supplies.
-Assist Housekeepers, Housekeeping Aids/Housepersons and Public Space Attendants in securing the required tools and supplies that are necessary for the completion of their job duties. Submit equipment needing repair or maintenance (ex. Carts and vacuums) to Engineering.
-Adhere to budgetary guidelines for labor and inventory controls.
-Answer and resolve inquiries regarding lost & found items.
-Follow up and complete guest request items.
– Work as needed in the role of: Housekeeper, Housekeeping Aid/Houseperson and Public Space Attendant for unplanned absences or spikes in business demand.

Minimum Qualifications:
Previous hotel housekeeping experience
Previous supervisory experience
Previous hotel front desk experienc
Required Characteristics:
Availability to work weekends and holidays.
Walking and standing for a full shift.
Bending, stooping, and reaching overhead.
Pushing and pulling up to 100lbs and lifting  up to 50lbs.
Candidates must be willing to work a varied schedule to include days, nights, weekends and holidays.

How You’ll Be Rewarded:
A chance to learn something new every day in a fun, friendly work environment !
Health Benefits; Medical, Dental and Vision
Paid Time Off
Employee Assistance Program
Company Paid Short Term Disability, Life Insurance and Accidental Death
Affordable and Optional Long Term Disability and Supplemental Life Insurance
Company Matched 401K
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account
Health Savings Account
Legal Resources
Associate Travel Discounts per Brand Guidelines
EOE M/F/Vet/Disabled

To apply for this job please visit coastalhospitalityhotels.com.

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