Holiday Inn and Suites North Beach
Amazing oceanfront resort hotel
Isle of Capri – Fine Dining Restaurant
This position is responsible for personalized service to all guests dining, sitting at the bar and visiting the restaurant, and has an active role in seating and accommodating guests. This position requires a hospitality personality that enjoys a team environment. Adheres to established policies and procedures as outline in training manual, operating practices and company’s cultural beliefs.
Main Job Tasks and Responsibilities:
Greet all guests sincerely with a warm smile, and provide superior guest service as they enter the building.
Answers the telephone with a smile, answers questions and directs the call appropriately.
Makes reservations and “call ahead” requests for guests.
Assigns parties to tables and rotates seating equally between stations.
Quotes wait times and monitors the wait list. Keeps guests informed.
Maintains a clean lobby and work station so there is no visible trash on floor or ledges.
Adhere to company policies and procedures.
Must be 18 years of age.
Must possess superior guest service and communication skills.
Must be friendly and passionate about the guest experience.
Strong attention to detail.
Organized and possess a strong work ethic.
Team player with a positive attitude.
Must have basic math skills.
Ability to work a flexible schedule; including evenings weekends and holidays.
This position comes with benefits :PTO & 401K
To apply for this job please visit www.coastalhospitalityhotels.com.